When calling a Boston firm, suppliers could only wonder if they’re still talking to a Boston-based employee (it could be someone from the remote office in the Pacific Coast). Some dealers can call the number of a Seattle-based business and still get instant response from a boss who’s vacationing in Florida. These situations can elicit questions and reactions like, “Whose phone line is this? Is this still the boss’s office number I’m calling? One moment, I was talking to his secretary; the next thing I know, I’m talking to the boss while hearing ocean waves in the background.” With RingCentral, you don’t have to be surprised by these things because you’re entitled to a number of capabilities such as:

1. Toll-free numbers. Give your business a wider coverage by subscribing to a RingCentral service. Forward your existing toll free number to your account after you sign up, or get a vanity number to route calls to any phone worldwide.

2. Call management. Handle incoming calls differently whether you’re in or out of the office with its call management features, including:

a. Answering rules
b. Call forwarding
c. Call screening
d. Call logs
e. Greetings and music-on-hold

3. Extensions. Create flexible and structured company rules and a dial-by-name directory to incorporate employees in local and satellite offices. You can edit, add, or remove extensions anytime to give your business the feel and functionality of a phone system used by a Fortune 500 company.

4. Missed call notifications. Keep track of all incoming calls, so you can return them right away – including the ones you missed. Set up your system to send missed call notifications via email, SMS, or both.

5. RingOut. Use your RingCentral number to initiate outgoing calls using any phone or using your online account. Your business information will appear on your calling party’s caller ID instead of your personal name or number.

6. Integrations. Send fax using documents stored on your Box, Dropbox, and Google account directly. Send PDFs, Word documents, PowerPoint files and more to multiple recipients using Microsoft Outlook, or the RingCentral FaxOut dashboard or app.

Stop wondering whose phone line you’re calling. Make it yours with a RingCentral business phone system.